Refund policy

At WarmShawl.store, we want you to love your purchase. If you're not completely satisfied, we offer a 30-day return and refund policy.

Eligibility for Returns:

• Items must be returned within 30 days of delivery
• Products must be unused, unwashed, and in original condition
• Original packaging must be included

Free Returns:
We proudly offer free return shipping worldwide. Once your return request is approved, we will provide instructions.

Refund Process:

• Refunds are issued after inspection of the returned item
• Processing time: 5–7 business days
• Refunds will be credited to your original payment method

Non-Returnable Items:

• Gift cards
• Final sale items (if specified)

For return requests, contact us at support@warmshawl.store